The “age of platforms” is now firmly established. As we described in our 2016 book, Platform Revolution, platforms are no longer restricted to retail or high-tech, but are visible across multiple industries — and the trend is accelerating. In the book, we highlighted the trend by noting that in 2007, the …

Who should you go to for the best information? And how much do you want to share your information? Those are some of the essential questions about knowledge management that continue to be asked both by researchers and by executives. Those questions have become particularly interesting in the past five years …